Frequently Asked Questions

Find answers to common questions about shopping with Retro Menswear, including orders, shipping, returns, refunds, and exchanges.

What is Retro Menswear?

Retro Menswear is a UK-based clothing and fashion store offering menswear and fashion products to customers in the United Kingdom.

We currently ship orders to addresses within the United Kingdom only.

Yes. Standard shipping is free for eligible orders.

Our estimated delivery time is 5–8 business days.

This generally includes:

Handling and transit times are based on Monday through Friday.

Our order cut-off time is 2:00 PM. Orders received after the cut-off time may be processed on the following business day.

Orders are generally handled within 3–5 business days, Monday through Friday.

Yes. We offer a 30-day return policy for eligible defective and non-defective products.

Yes. We accept exchanges for eligible products within the applicable 30-day return period.

Please contact us before returning an item so we can provide the appropriate instructions.

Returns can be completed by mail or in store.

A return label is included in the package, where applicable, and there is no restocking fee for eligible returns.

Refunds are processed within 14 days after an eligible returned item has been received and reviewed.

The time for the refund to appear in your account may also depend on your payment provider or financial institution.

If you receive a defective product, please contact us as soon as possible with your order details and information about the issue.

We will review your request and provide instructions for returning or exchanging the product.

No. We do not charge a restocking fee for eligible returns.