Refund policy
At Retro Menswear, we want you to feel confident when shopping with us. If you are not satisfied with your purchase, we offer a 30-day return policy for eligible items.
30-Day Returns
You may request a return within 30 days of receiving your order.
We accept returns for both defective and non-defective products, provided the item is eligible for return.
To request a return, please contact us using the details below. We will provide the information needed to complete your return.
Email: info.retro.menswear@gmail.com
Phone: +44 7928 116147
Exchanges
We accept exchanges for eligible products.
If you would like to exchange an item, please contact us within the 30-day return period so we can assist you with the process.
Return Methods
Returns can be completed:
By mail
In store
A return label is included in the package where applicable.
There is no restocking fee for eligible returns.
Refunds
Once your returned item has been received and reviewed, we will process the applicable refund.
Please allow up to 14 days for refund processing.
The time it takes for the refunded amount to appear in your account may also depend on your payment provider or financial institution.
Defective Products
If you receive a defective product, please contact us as soon as possible with details of the issue. We will review your request and provide instructions for returning or exchanging the item.
How to Contact Us
For return, refund, or exchange questions, please contact:
Retro Menswear
25 Old Church St
Manchester M40 2JN
United Kingdom
Email: info.retro.menswear@gmail.com
Phone: +44 7928 116147
Business Hours: Monday–Sunday, 10:00 AM–5:00 PM
We recommend keeping your order information available when contacting us so that we can assist you efficiently.