Welcome to Retro Menswear. These Terms of Service govern your use of our website and the purchase of products from our online store.

By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website or purchasing our products.

1. About Retro Menswear

Retro Menswear is a clothing and fashion retailer serving customers in the United Kingdom.

Business Name: Retro Menswear
Mailing Address: 25 Old Church St, Manchester M40 2JN, United Kingdom
Email: info.retro.menswear@gmail.com
Phone: +44 7928 116147

2. Use of Our Website

You may use our website for lawful purposes and in accordance with these Terms of Service.

You agree not to use the website in a way that could damage, disable, overburden, or interfere with the operation or security of the website or attempt to gain unauthorized access to any part of the website.

3. Products and Product Information

We aim to provide accurate descriptions, images, pricing, and other information about our products.

Product colors and appearance may vary depending on your device or screen settings. We do not guarantee that every image will display exactly the same on every device.

We reserve the right to correct errors, update product information, and make changes to product availability or pricing when necessary.

4. Orders

When you place an order, you are submitting a request to purchase the selected products.

We reserve the right to review or decline an order where necessary, including in circumstances involving incorrect information, product availability issues, pricing or listing errors, or suspected unauthorized or fraudulent activity.

If an order cannot be fulfilled after it has been placed, we will contact you using the information provided with your order and, where applicable, arrange an appropriate refund.

5. Prices and Payment

Product prices are displayed on our website at the time of purchase.

We use Shopify Payments as our payment processor. Payment information is handled through the applicable payment-processing system.

We do not knowingly request or require customers to provide payment card details by email or telephone.

6. Shipping

We currently offer shipping within the United Kingdom only.

Standard shipping is free.

Our usual shipping schedule is:

• Order cut-off time: 2:00 PM

• Handling time: 3–5 business days, Monday–Friday

• Transit time: 2–3 business days, Monday–Friday

• Estimated delivery time: 5–8 business days

Delivery estimates are provided for guidance and may vary due to circumstances outside our reasonable control, including carrier delays or other unforeseen events.

7. Returns and Refunds

We offer a 30-day return policy for eligible products.

Returns are accepted for both defective and non-defective products. Exchanges are also available for eligible products.

Returns may be completed by mail or in store. A return label is included in the package, and we do not charge a restocking fee.

Once an eligible return has been received and reviewed, refunds are processed within 14 days.

For complete information about returns and refunds, please refer to our Return and Refund Policy.

8. Exchanges

We accept exchanges for eligible products within the applicable 30-day return period.

If you would like to request an exchange, please contact us before sending the item back so that we can provide the appropriate instructions.

9. Customer Information

When placing an order, you are responsible for providing accurate and complete information, including your name, delivery address, email address, and other information required to process your order.

You should notify us if any information necessary to fulfill your order changes.

10. Intellectual Property

The content displayed on our website, including text, images, graphics, logos, and other materials, may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially use website content without appropriate authorization.

11. Third-Party Services

Our website may rely on third-party services or technologies to support functions such as payment processing, website operation, analytics, or other services.

Your use of third-party services may also be subject to the terms and policies of those providers.

12. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, or free from errors.

We may temporarily modify, suspend, or discontinue parts of the website when necessary for maintenance, updates, security, or other operational reasons.

13. Limitation of Liability

To the extent permitted by applicable law, Retro Menswear will not be responsible for losses or damages arising from circumstances beyond our reasonable control or from your misuse of the website.

Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

14. Consumer Rights

Nothing in these Terms of Service is intended to restrict or remove any mandatory rights or protections available to consumers under applicable law.

Where applicable law provides rights that differ from these Terms, those legal rights will continue to apply.

15. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our services, website, business practices, or applicable requirements.

The updated version will be posted on this page with a revised "Last updated" date.

16. Contact Us

If you have questions about these Terms of Service, our products, an order, or our services, please contact us:

Retro Menswear
25 Old Church St
Manchester M40 2JN
United Kingdom

Email: info.retro.menswear@gmail.com
Phone: +44 7928 116147

Business Hours: Monday–Sunday, 10:00 AM–5:00 PM